Shipping Policy

Last Updated: October 13, 2026

Thank you for shopping with us! We are committed to delivering your orders safely and as quickly as possible. Please review our shipping policy below to understand how we process and deliver your orders.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

During high-demand periods, holidays, or promotional events, processing times may be longer.

2. Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

• Domestic Shipping: 3–7 business days.
• International Shipping: 7–21 business days, where available.

Please note that these are estimates, not guaranteed delivery dates. Delays may occur due to weather, customs clearance, courier issues, or other circumstances beyond our control.

3. Shipping Costs

Shipping charges are calculated at checkout based on your delivery address, order size, weight, and selected shipping method.

Any applicable free-shipping promotions will be clearly displayed on our website or at checkout.

4. Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing your tracking number and tracking instructions, where tracking is available.

Please allow 24–48 hours for tracking information to become available.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or shipped.

We are not responsible for delivery issues resulting from incorrect or incomplete addresses provided by customers.

6. Delayed or Lost Packages

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team so we can help investigate the issue with the shipping carrier.

Although we work with our shipping partners to ensure reliable delivery, delays can sometimes occur.

Any resolution for lost or missing packages will be handled in accordance with applicable law and our store policies.

7. Customs, Duties, and Taxes

For international orders, customs duties, import taxes, and other fees may apply depending on the destination country.

Unless otherwise stated at checkout, these charges are the customer's responsibility. We recommend checking your local customs regulations before placing an international order.

8. Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include your order number, a description of the issue, and clear photographs of the damaged item and packaging.

We will review your request and work with you to find an appropriate resolution in accordance with our applicable policies and consumer protection laws.

9. Contact Us

If you have any questions about our shipping policy or need assistance with an order, please contact us:

• Store Name: [Your Store Name]
• Email: [Your Support Email]
• Business Address: [Your Business Address, if applicable]

We appreciate your business and thank you for shopping with us!